Our Vision

To contribute to the prosperity and sustainability of the Solomon Islands by delivering professional and locally available IT solutions with the minimum of environmental impact and the maximum social benefit.

Company Profile

Positive Developments (SI) Ltd is a leading supplier of computers and related equipment, cloud services and managed IT support in the Solomon Islands. For eighteen years we have successfully supplied desktop computers, laptops, servers, networking equipment, printers and software applications to government, educational institutions, businesses, and non-profit organizations. We specialize in business-to-business offerings and are dedicated to delivering superior technical support and high-quality IT products. Our customers trust our services not least because we include aftersales support and warranty repairs on everything we sell as standard, underpinning our long-term commitment to quality and reliability.

Technical Capability

Qualifications and Experience:

Our team includes two seasoned IT support technicians, a senior IT consultant, sales staff, and two administrative officers, all experienced in providing the right IT solutions. Our directors also bring extensive expertise gained over more than 30 years in the industry.  In addition, Positive Developments is a Microsoft Partner and we have been selling and supporting genuine Microsoft products, including Windows, MS Office and MS 365, for many years. We also partner with other popular branks such as Adobe, MYOB, Avast/AVG, Sophos, and GFI.

Product Quality:

We source our high-quality products from well-established and reputable suppliers in Australia, focusing on trusted brands and ensuring compliance with international standards. Our commitment to quality and service is demonstrated through continuous positive feedback and very high retention rates, with businesses and organisations continuing to buy from us year after year.  All equipment supplied by Positive Developments (SI) Ltd comes with a one-year warranty against manufacturing defects, which can be extended to meet specific requirements.

IT Support Service:

Our managed IT support services (MSP) prioritize proactive maintenance to prevent issues and security breaches for an affordable fix monthly charge, with unlimited support hours included. We utilize leading helpdesk and specially developed remote monitoring tools to track and resolve issues efficiently.  Monthly summaries and automatic escalations ensure transparent communication and swift resolution of incidents. Urgent incidents always receive prompt attention, usually within 30 minutes.  Charges vary according to the service level.

Office and Facilities:

We maintain an office and stock facility at Hyundai Mall where our qualified personnel are conveniently located to deliver a wide range of IT equipment and support service to customers across Honiara and to the provinces.

Compliance

We affirm our full compliance with all regulatory requirements in the Solomon Islands. Positive Developments holds all necessary certificates and registrations, including:

  • Company Haus Registration Certificate
  • Solomon Islands National Provident Fund (SINPF) registration & Active Contributor status
  • Valid Honiara City Council (HCC) registration certificate
  • Comprehensive insurance coverage including Workers’ Compensation, Public Liability, and vehicle insurance
  • Tax Compliance
  • Company policies:
    • Staff Recruitment Policy
    • Workplace Health and Safety Policy
    • Conflict-of-Interest Policy
    • Fraud Prevention and Anti-Bribery and Corruption Policy
    • Whistleblower Policy
    • Anti-Money Laundering Policy
    • Child Protection Policy
    • Anti-Slavery Policy

Conclusion

Positive Developments (SI) Ltd prioritizes quality assurance, timely delivery, and customer satisfaction. Our quality control measures ensure that only genuine, high-quality products are supplied to our clients. We offer personalized solutions tailored to meet specific requirements, backed by transparent communication and efficient support services. Furthermore, our commitment to environmental sustainability and ethical business practices reflects our dedication to responsible corporate citizenship.

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