Terms and Conditions

Terms of Use

1. Parties to this agreement
   2. Use of the Service
   3. Registration
   4. User responsibilities
   5. Privacy policy
   6. Ordering and Payment Terms
   7. Product prices
   8. Delivery
   9. Cancellation and returns
   10. Changes to the Service and this Agreement
   11. Jurisdiction and Settlement of Disputes
   12. Language of the agreement
2. Parties to this agreement

This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of positivesolomon.com web service (referred to hereinafter as the Service) owned by Positive Developments (SI) Ltd  (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.
Contact details of the Service Provider:

Positive Developments (SI) Ltd
City Centre Building
Pt. Cruz, Honiara
Solomon Islands
Telephone +677 22770

2. Use of the Service

2.1. The Service is intended for private individuals, institutions and companies.
2.2. Our return policy does not apply to orders made by institutions or companies.

2.3. You must be eighteen or older to order products from the Service.
2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

3. Registration

3.1. The User can register by filling out the register form and choosing a user name and password. To register the User must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to the above mentioned information, the institutional and corporate customers must include their trade registry number and VAT number.
3.2. By registering the User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
3.4. Registration is free of any charges.

4. User responsibilities

4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.
4.2. The User warrants the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.
4.3. The User warrants that he/she is over 18 years old.

5. Privacy policy

5.1. Service Provider is committed to respecting User’s privacy. Service Provider is the sole owner of the information collected on positivesolomon.com webshop. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.
5.2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.
5.3. Service Provider reserves the right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.
5.4. User has the right to examine, change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.

6. Ordering and Payment Terms

6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order at its sole discretion.

7. Product prices

7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. All the product prices and delivery charges are based on the exchange rate with Solomon Islands Dollars (SBD) and are subject to change without notice.
7.3. For all orders within Solomon Islands, all taxes and duties are already included in the price quoted, unless otherwise specified.
7.4. When ordering from outside the Solomon Islands, the User accepts to pay for any local taxes, customs duties, clearance charges and other comparable costs.

8. Delivery

8.1. Delivery times may vary from product to product. Delivery time is determined by availability of the product and order destination.
8.2. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
8.3. Service Provider reserves the right to deliver different products ordered in the same time separately.
8.4. Service Provider doesn’t take responsibility over the loss or damage of the product occurred during the delivery

9. Warranty and returns

9.1. User has a right to return or exchange a product if it fails to function in accordance with the manufacturer’s description of that product or where is fails to meet the provisions of the Solomon Islands consumer protection legislation. This returns policy does not extend to products which are produced or altered according to the customer’s wishes.

The User has a right to return a product if:

1. The Service Provider has been notified of any such defect or problem with product within the applicable warranty period and
   2. An agreement has been reached with the Service Provider regarding the return of the product,
   3. The product has not been used and is in the condition that the customer received it in and all the parts of the product are included in the package and
   4. The product has been repackaged into its original package or an equivalent.

9.3. The product must be returned at the earliest opportunity.
9.4. When returning products the User will be responsible for the risk of damages.

10. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

11. Jurisdiction and Settlement of Disputes

This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of Solomon Islands. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Trades Disputes Panel in Honiara.

12. Language of this Agreement

The parties have agreed that this Agreement and related documents shall be written in English.